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© Spectrum Software Pty Ltd

Spectrum Software P/L
Support Details
 

Spectrum Software provide local support for Australian and New Zealand customers during normal business hours   -   09:00 through 17:00 EST.

Telephone   02 9957 3920
    International +61 2 9957 3920
    Mobile 0411 353 732 (First Level)
    Mobile 0411 300 738 (Second Level)
    Mobile 0419 719 636 (Third Level)
Email     support@spectrum-software.com.au
Fax   02 9326 2463
    International +61 2 9326 2463


If allowed in your Support Agreement, for support outside Spectrum's Business Hours, please contact the appropriate software supplier direct. Our software suppliers provide 24 hour support hotlines as follows:-

Infogix Inc.

  Phone:  +1 630 505 1890   or   Email:   support@infogix.com

Phoenix Software International

  Phone:  +1 310 338 1011   or   Email:   support@phoenixsoftware.com

Tidal Software

  Phone:  +1 650 475 4600   or   Email:   support@tidalsoftware.com

Trintech Inc.

  Phone:  +1 972 701 9802   or   Email:   support@trintech.com

Viking Software

  Phone:  +1 918 491 6144   or   Email:   tech@vikingsoft.com

William Data Systems

  Phone:  +44 1 342 321 234   or   Email:   uk-support@willdata.com

These software suppliers also provide Support areas on their individual Web Sites, which provide some service patches, downloadable code fixes, and problem workarounds.