Spectrum Software - Support Details

Spectrum Software P/L

Support Details

Spectrum Software provide local support for Australian and New Zealand customers during normal business hours - 09:00 through 17:00 EST.

Telephone	Office +61 2 9957 3920 Mobile +61 411 353 732 (First Level) Mobile +61 411 300 738 (Second Level) Mobile +61 419 719 636 (Third Level)
Email	support@spectrum-software.com.au
Fax	+61 2 9326 2463

If allowed in your Support Agreement, for support outside Spectrum's Business Hours, please contact the appropriate software supplier direct. Our software suppliers provide 24 hour support hotlines as follows:-

Infogix Inc.
Phone: +1 630 505 1890 or Email: support@infogix.com

Trintech Inc.
Phone: +1 972 701 9802 or Email: support@trintech.com

Phoenix Software International
Phone: +1 310 338 1011 or Email: support@phoenixsoftware.com

Viking Software
Phone: +1 918 491 6144 or Email: tech@vikingsoft.com

Tidal Software
Phone: +1 650 475 4600 or Email: support@tidalsoftware.com

These software suppliers also provide Support areas on their individual Web Sites, which provide some service patches, downloadable code fixes, and problem workarounds.